Print and Mail Overdue Invoice Collection Letters

If you want to send overdue invoice collection letters to your customers, you must first create a PDF file of the invoice. Once you have a PDF file, save it to a journal or Print archive. Note that the data source location may be different for each invoice type. For example, a free text invoice is saved in the CustInvoiceJour table, while a project invoice is saved in the ProjInvoiceJour table. You can also create an invoice PDF file by using an eInvoice attachment. You can also create the file by saving the document to the Print archive using the Docentric File Print destination.


Using an overdue invoice collection letter to collect late payment is a great way to increase your chances of getting paid. Make sure to use polite and respectful language in your letter. Adding polite phrases to your overdue invoices will encourage your clients to pay their invoices.

When using the mail to send past due letters, remember that 77% of people read their mail. This number is particularly high for past due balance letters. Also, the CAN-SPAM act requires you to include a "txt STOP to cancel" phrase in your letter. This will allow your client to stop receiving your automated text messages.

If you have a large amount of unpaid invoices, it may be necessary to hire a collection agency. You can find reputable collection agencies by looking up the Better Business Bureau. When you use a collection agency, be sure to mention the fact that you are turning the account over to a collection agency or attorney in the second to last overdue invoice collection letter. Make sure to give your client one last chance to pay.

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